LoginTC

LoginTC Authentication API

  1. Overview
  2. LoginTC Services
  3. LoginTC Authentication API
  4. Issue

SMS - Degradation affecting 10DLC numbers in USA and Canada

Resolved

Issue reported resolved.

Monitoring

Telephony providers are reporting a fix has been implemented and are monitoring the results.

Problem Identified

Our third party telephony provider is reporting delivery issues for SMS that may impact numbers from USA and Canada.

One alternative is to use email OTP: https://www.logintc.com/docs/guides/email-otp/

Another to SMS, users can receive a phone call with an OTP: https://www.logintc.com/docs/guides/phones/#phone-call-otp-authentication

For the LoginTC RADIUS Connector this requires an upgrade to 4.1.0: https://www.logintc.com/docs/connectors/radius/#upgrading