LoginTC

LoginTC Push Services

  1. Accueil
  2. LoginTC Services
  3. LoginTC Push Services
  4. Incident

SMS USA SMS - Degradation affecting 10DLC numbers towards AT&T and Verizon network

Résolu

Telephony service provider is reporting the issue as solved.

Problème identifié

Our third party telephony provider is reporting delivery issues for SMS from 10DLC numbers towards AT&T and Verizon networks in USA.

https://vonageapi.statuspage.io/incidents/y3x949vzh4s5

One alternative is to use email OTP: https://www.logintc.com/docs/guides/email-otp/

Another to SMS, users can receive a phone call with an OTP:

https://www.logintc.com/docs/guides/phones/#phone-call-otp-authentication

For the LoginTC RADIUS Connector this requires an upgrade to 4.1.0:

https://www.logintc.com/docs/connectors/radius/#upgrading