LoginTC Push Services

SMS USA SMS - Degradation affecting 10DLC numbers towards AT&T and Verizon network

解決済み

Telephony service provider is reporting the issue as solved.

原因確定

Our third party telephony provider is reporting delivery issues for SMS from 10DLC numbers towards AT&T and Verizon networks in USA.

https://vonageapi.statuspage.io/incidents/y3x949vzh4s5

One alternative is to use email OTP: https://www.logintc.com/docs/guides/email-otp/

Another to SMS, users can receive a phone call with an OTP:

https://www.logintc.com/docs/guides/phones/#phone-call-otp-authentication

For the LoginTC RADIUS Connector this requires an upgrade to 4.1.0:

https://www.logintc.com/docs/connectors/radius/#upgrading